SM
Sandesh M

1 reviews | Active since Apr 2014

29 Mar 2015, 22:26

It's been forever

Cell C. . . USELESS!<br> I've been waiting for over a year for a call to come to a solution for a contract that I have never used since I got my phone. Do you people ever respond or worry about your customers? Your service is useless. A simple request for a call recording cannot be met. I've been called twice since May 2014 to resolve the matter and yet I still do not have any satisfaction or resolution to the matter. I phone your call centre on many occasions and yet I always reach an *********** agent who can never help me. #cellc #fedup

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Replies (1)
Cell C
Cell C's reply30 Mar 2015, 08:15
Official
Hello SandzM458,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,