AP
Albert P

1 reviews | Active since Aug 2011

29 Oct 2025, 14:30

It is theft!!! The data I bought is going off like milk...

I bought a year bundle and I've got about 38gig left. When I tried to extend it I found that I have to pay R749 to extend it for a month. A 50gig bundle cost about R500. So now my 38gig is expiring like milk left in the fridge too long.

0
Replies (2)
Cell C
Cell C's reply29 Oct 2025, 14:42
Official
Dear Albert Pote Pote, 
Thank you for contacting Cell C.

We’re really sorry to hear about your experience and completely understand how frustrating it must feel to lose unused data. Kindly note that our Support Team is currently working to resolve the matter and ensure that you are assisted accordingly.

Regards,
Cell C | LS
Cell C
Cell C's reply30 Oct 2025, 07:28
Official
Dear Albert Pote Pote, 

Thank you. We have referred your query to our Team, we will be in touch to further assist.
 
Regards,
Cell C | TM