It is on last paragraph I wrote

Cell C call center agents are the worsed human being ever, they are impantient, arrogant, rude and they do not empathy, I called in yersterday to enquiry why my balance was deducted from 30.00 to 5.70 my call was answered by this rude lady and sounded like she just wanted to get rid of my call, I asked her to give me her name and she refused then dropped the call on me, I called again and I spoke to Nomagugu who said it was because I had subscribe to some stupit whatever that is which I was not aware of, she told me about the useless free airtime which does not last even for two calls and I was not interested in that because that stupit free airtime can not even buy data, and I think they are using that as a catch to rip us off.

I wanted to rate the call at the end only to find out that they are rating options do not have an option to select if the service was bad, it only has three options that suits them. I can see why many people have opted out of using this network, I took a decision of not using cell c ever again and would not recommend it to any one, management should train them to give a better service maybe they can gain more clients again