1 reviews | Active since Apr 2012
Issue still not sorted after 4 months
On the 24th of March 2015 I logged my first Hello Peter complaint that I was not receiving my free airtime or data on my contract (this after weeks of fighting with your useless call centre) and being charged for everything.<br> <br> I then dealt with a particularly USELESS individual called MJ, who, after about a month, claimed he had sorted out my issue and would even correct my billing that you had charged me for. Well, surprise surprise, IT'S STILL NOT SORTED!!!! I am still not receiving my free calls or data and being charged for every call I make!! This month's bill is R933, the previous month was R765. It should be R599. Absolutely **** ALL has been done about this over a period of four months.<br> <br> Then on 15 May, I went to Hello Peter AGAIN!! An even bigger doos called SM tells me its sorted. IT'S NOT!!!!!<br> <br> On 25 May, I logged YET ANOTHER complaint and it's STILL NOT SORTED OUT!<br> <br> You ******* are over charging me and *****ing my money and are doing **** all about it!<br> <br> I keep being told it will be attended to and I'm either ignored or nothing is done.
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
