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Jeremy S

1 reviews | Active since Apr 2012

25 May 2015, 14:47

Issue still not sorted after 3 months

On the 24th of March 2015 I logged my first Hello Peter complaint that I was not receiving my free airtime or data on my contract (this after weeks of fighting with your useless call centre) and being charged for everything.<br> <br> I then dealt with a particularly USELESS individual called MJ, who, after about a month, claimed he had sorted out my issue and would even correct my billing that you had charged me for. Well, surprise surprise, IT'S STILL NOT SORTED!!!! I am still not receiving my free calls or data and being charged for every call I make!! This month's bill is R933, the previous month was R765. It should be R599. Absolutely **** ALL has been done about this over a period of three months.<br> <br> Then on 15 May, I Hello Peter AGAIN!! An even bigger DOOS called SM tells me its sorted. IT'S NOT!!!!!<br> <br> But don't worry, my bank has cancelled my debit order and you can sue me for this month's money.<br> <br> Useless ****s!

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Replies (1)
Cell C
Cell C's reply25 May 2015, 15:07
Official
Hello Jaje,

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN