1 reviews | Active since Apr 2012
Issue still not sorted after 3 months
On the 24th of March 2015 I logged my first Hello Peter complaint that I was not receiving my free airtime or data on my contract (this after weeks of fighting with your useless call centre) and being charged for everything.<br> <br> I then dealt with a particularly USELESS individual called MJ, who, after about a month, claimed he had sorted out my issue and would even correct my billing that you had charged me for. Well, surprise surprise, IT'S STILL NOT SORTED!!!! I am still not receiving my free calls or data and being charged for every call I make!! This month's bill is R933, the previous month was R765. It should be R599. Absolutely **** ALL has been done about this over a period of three months.<br> <br> Then on 15 May, I Hello Peter AGAIN!! An even bigger DOOS called SM tells me its sorted. IT'S NOT!!!!!<br> <br> But don't worry, my bank has cancelled my debit order and you can sue me for this month's money.<br> <br> Useless ****s!
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We have escalated this matter for further assistance. Do expect communication soon.
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Cell C | PN
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
