1 reviews | Active since Mar 2018
Is CELL C *****ing from me?
I am so angry and disappointed in the way my 2 years are ending with cell c. I got a contract in December 2015 with cell c, all was good. I received a job overseas and that meant that I would not renew my contract with them. I received a ton of messages about upgrading, which I wouldn't take as I was leaving. From my understanding our 2 year contract was over but NO. When they were sending the messages to upgrade my contract they did not state that I had to let them know I did not want the contract anymore. I went on the assumption that because I have not signed anything then we are not in contract. Cell C continues to charge me as if we still have a contract. When I called in I was told my contract could not be stopped until I paid what I owed in arrears. Obviously I owe cell c because I didn't know I still had anything to do with them. To me this is *****ing because I don't have a contract with them and they continue taking money from my account without my permission and now I have to pay for that. Had a good 2 years until all this.
As per the terms and conditions of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract cancelled on its maturity date.
If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for
the contract period and then on a month-to-month basis until the agreement is cancelled.
Regards
Cell C | PN
As per the terms and conditions of the subscriber agreement, you are required to provide a calendar month notice in order to have your contract cancelled on its maturity date.
If this agreement is not cancelled during the contract period or on expiry of the contract period and is not renewed, then this agreement will run for
the contract period and then on a month-to-month basis until the agreement is cancelled.
Regards
Cell C | PN
Maropeng could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Maropeng could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
