1 reviews | Active since Mar 2014
<p>For the past 3 months I have phoned Cell C about the amount of SMS notifications that I receive each time my contract is close to - or has reached it's limit. I know there is a limit, since I requested it, I do not see the point in getting 6-8 SMS's in the span of one hour each time that I am close to my limit, I have asked several times and have logged numerous complaints about this, but my requests gets ignored and I am still waiting for them to phone me back on a call that I made this morning. I am also waiting on the technical department to contact me as I requested last month. Since I have a contract for two years, I cannot just cancel my contract, since I would be liable to pay the entire amount for the rest of the period, I would however like to give formal notice that I will not continue my contract after the two years have lapsed and I will be switching to a new provider. Sincerely, an ignored customer.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Moses has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Moses has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
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