Ironically disgusting Service

I recently bought a new phone and it required a nanosim, that went well and the consultant advised that should take out a contract on data given the phone I have. I had been approved for +R300 on a contract in store. I advised that I will confirm the next day. I could not find my ID but had a certified copy and all relevant documentation. When I went in I was told I have no credit score reflecting and the contract was declined, unless I provide it. Fearing it was ****** I had app**** and received my new smart ID card and went back in store after being told that's all that was keeping the approval back. That was today. But before that I was called and asked to come in store with my birth certificate, tax documents and such as they would be good substitutes. I had traveled back and forth for weeks and was promised every time that this would be the last time. I've spoken to supervisors, assistant managers and consultants.I have been patient and accommodating. But today as I was again called in to be done with this nightmare I was told that they need to confirm my employment but are having difficulty getting through. So they suggested I bring my contract of employment. To be continued