TN
Thabo N
1 reviews | Active since May 2022
13 Oct 2023, 23:06
Irate internetless Fibre customer
Reaching Cell C's Fibre Support Desk is a mission impossible. After *** (business support desk) they transferred me to ***. The option 2 here cuts the call. Yet the business Support desk say they work 24hrs. All I need is internet. I have no internet. A first time issue. I tried their WhatsApp chatbox, only to find a useless chatbot with only 2 options on it: either to switch to or buy someone else Cell C airtime.
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Cell C's replyOfficial
14 Oct 2023, 13:02Dear Thabo Ndlovu,
We apologize for the service you have experienced.
Kindly send us a private reply with your ID number, our Fibre team will assist.
Regards
^PN
We apologize for the service you have experienced.
Kindly send us a private reply with your ID number, our Fibre team will assist.
Regards
^PN
Cell C's reply14 Oct 2023, 13:02
Official
Dear Thabo Ndlovu,
We apologize for the service you have experienced.
Kindly send us a private reply with your ID number, our Fibre team will assist.
Regards
^PN
We apologize for the service you have experienced.
Kindly send us a private reply with your ID number, our Fibre team will assist.
Regards
^PN