1 reviews | Active since Feb 2015
Iphone 6S+ 128GB cellphone availability
I ordered an Iphone 6S+ 128GB cellphone from Cell C on 4 January. I was told it was out of stock and would be available the next week. I signed the contract over the phone. I was never informed the contract was not enforced, and discovered this when Cell C salespeople called me to sell me contracts. I have contacted Cell C on at least half a dozen times and Cell C has contacted me to sell me a phone a half dozen phones without acknowledgement that I am still awaiting my phone. I have been in to the Sandton store on numerous occasions and each time am told the phone is on order. It is three months since I tried to upgrade my contract and I am still without a phone. It is outrageous that Cell C advertise the phone in all their adverts and yet are unable to deliver on their promise. My partner and I are both Cell C customers and we are both reconsidering our position. Get your act together Cell C, especially when someone is trying to give you business.
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
