Invoiced for no service rendered

Hi Sir/Mam.

I write this review with a sore heart.

About 3 years ago I had a wifi monthly subscription with Greencom in a house I was leaving in. This was a monthly fibre account I had with Greencom and when I relocated from my initial residence at The William, Dainfern I requested that this account be closed as of 31 Oct 2017 as I was moving into a new home in another area where Greencom had no fibre services. At the stage of cancellation my account was up to date since it was a month on month contract. I have since had contact with Greencom in the past explained the above and was advised that this would be actioned and corrected on the records.

I was now recently shocked to learn of this outstanding amount when I went into my credit scoring system...it is unfair to expect a client to pay for services not rendered. I hope this makes sense and would be corrected on my credit record.