Invasion of Privacy

Yesterday (11/04/2018) I received a call from your sales department. The consultant started their pitch and I interrupted the consultant and asked where they got my number. The consultant said the system dials number randomly. I asked how that works and the consultant could not tell me. At this point I got disturbed and asked to speak to a manager. The consultant asked if the manager could call me back and I refused because I know that will never happen. After 6 minutes of holding the sales manager Melissa came on the line. She informed me that you get your leads from data houses, I asked which data houses so that I know who to contact in regards with removing my number and she said she is not allowed to disclose that. This is ironic, you use my private information (cellphone number and my name that I know of) to contact me but you cant disclose where you bought my information from.

At this point Melissa suggested that the applicable data house call me back the very same day (11/08/2018).. guess what.. no one phoned me back. I would like to know the following: 1. Where did you get my information from 2. Where did I give permission to be contacted by cell c 3. How did my information end up at the data house 4. Without my permission to call me you are in contravention of the POPI act

Kindly respond as soon as possible as I would like to put this matter to rest and deal with people who are selling my information. Melissa (sales manager) gave me this email address ********** if I dont get called. The email did not go through.