Internet connection disaster

Good day

I am very unhappy with Cell Cs service. I have been struggling ever since I took out a contract with them. I have 2 contracts with Cell C, Voice and data. Voice has been ok, even though at times I struggle to make calls, BUT data????????♀️ OMW....DISASTER‼️ I’ve had to do a sim swop 4 times because my sim card would just stop working, such an inconvenience????. My router was booked in and you gave me a new one, but still PROBLEMS.....Nooooo maan, this is utter nonsense.

I have not been able to use my router since the beginning of August, I’ve called in and was told to reset, it would work for a few minutes then...GONE!!, no access to the internet. I even went to the store in Vincent Park East London....and what I experienced there is disaster, those people know nothing related to data, there’s no data specialist, they don’t even know how to log into a router(at least the ones that were there that day)????????♀️????????♀️.

They eventually did a sim swop even though we all knew that the problem was not a sim card this time around????. Logged a network query and I got a call on Monday and was told that they are busy working on it and that it would be sorted within no time. I was working out of town the entire week, I did not use my router much, only to get back to the same problem yesterday.

Yheeeyyyy ndidiniwe maan nguCell C, I can’t anymore. A person can only take so much nonsense.

I have neeeeeverrr missed a month, my payment goes through on time BUT the service I’m getting in return is *******.

Someone needs to fix this, FAST!!