Internet banking recharges not showing on account

I put airtime on my phone three times in the past week via internet banking. The airtime has still not gone through.<br> <br> I phoned the call centre where I was told that there is a problem with the connection to the banks and this will be fixed soon and the airtime will go through shortly. It is Friday now, and still nothing.<br> <br> I ported to CellC from Virgin because they had the same problem. Now I have just wasted my time and I sit without airtime.<br> <br> I refuse to go to the shop to recharge with a voucher, because I am still waiting for R130 worth of airtime to go through. And I am tired of waiting. No one can explain to me what exactly the problem is and what is being done to rectify it.