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Les L

1 reviews | Active since Dec 2018

20 Dec 2018, 13:04

International Roaming

Querying an exorbitant international roaming bill since end of November without any detail being provided and continuous passing the query between departments by call centre agents is really frustrating. I have asked for this to be dealt with by a senior person that can resolve and provide real information , but is met with, "we will get someone to call you back" .

Should this not be resolved in total by the end of the week, I will be taking up the matter with ICASA

0
Replies (1)
Cell C
Cell C's reply20 Dec 2018, 13:32
Official
 Our team will investigate your query and provide you with feedback with the aim of resolving this matter. 
 
 Regards
 Cell C | DA


 

Best regards,