JvdH
Jan van den Heever
1 reviews | Active since Aug 2018
13 Nov 2018, 15:14
International roaming
Good day Cell C; You have proven that you do not care about me as a customer. I have had only had your web response to date and no further communication. I eventually called and found out that it will cost me a arm and leg to leave Cell C...…. Now publicly I need to know, am I a customer of Cell C, or do my problem with roaming not concern you?
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Cell C's replyOfficial
13 Nov 2018, 16:10Good afternoon Jan
We actually proved that we care, as soon as we received your review, we requested someone to liaise with the department that was going to assist and resolve the matter.
You did not only receive response from our web as you have been communicating with Exclusive Business Desk via emails and you were provided with feedback.
Regards
Cell C | PN
We actually proved that we care, as soon as we received your review, we requested someone to liaise with the department that was going to assist and resolve the matter.
You did not only receive response from our web as you have been communicating with Exclusive Business Desk via emails and you were provided with feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Nov 2018, 16:10
Official
Good afternoon Jan
We actually proved that we care, as soon as we received your review, we requested someone to liaise with the department that was going to assist and resolve the matter.
You did not only receive response from our web as you have been communicating with Exclusive Business Desk via emails and you were provided with feedback.
Regards
Cell C | PN
We actually proved that we care, as soon as we received your review, we requested someone to liaise with the department that was going to assist and resolve the matter.
You did not only receive response from our web as you have been communicating with Exclusive Business Desk via emails and you were provided with feedback.
Regards
Cell C | PN
Best regards,