Insurance ****

I have been a loyal paying client with more than 5 contracts and have only recently been dissatisfied with their service.

My phone and modem were ****** and I reported it to Cell C branch at the Atrium. I was given the documents to complete as well as had the ITC number given. I was asked to get an affidavit from the Police Station. All of this I comp**** with. To date my claim has not been processed as I supposedly cancelled the insurance on my modem in January.

I am most upset as this impacts on not only my integrity as a person but also that I would institute a false claim for which I have been paying insurance for according to my knowledge.

I am also quite perturbed to find that the agents whom contacted me for a product on my contract has now charged me for each contracted cellphone. This is irregular and a deceptive practice from Cell C.

I can assure this service provider that as soon as my contracts are paid up...I am cancelling each and every one of them.