1 reviews | Active since Aug 2012
Insurance payout
<p>I've booked my tablet with cell C Ndofaya mall for repairs, sice the screen it's broken I have an insurance with cell C for the tablet, the staff members have done all they could sending whatever documents were needed as per insurance requirements. But up to today I've never received any response from the insurance. The person contact whom introduced her self as Nacy Ndabele told me she will process everything Hance we sent her the documents of which we done so now whenever I call I'm bn sent from post to Piller and I need the matter to be resolved or cancel the contrats with cell. My payment for a moth for all my contractor's it's about R3000 including insurance.</p>
Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.
We have requested one of our team members to follow up on this matter and assist. Do expect communication.
Regards
Cell C | DA
Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.
We have requested one of our team members to follow up on this matter and assist. Do expect communication.
Regards
Cell C | DA
Nelly has attempted to reach you telephonically with no success. Please respond to the email sent to you.
Regards
Cell C | DA
Nelly has attempted to reach you telephonically with no success. Please respond to the email sent to you.
Regards
Cell C | DA
I'm really not satisfied on how this is being handled. Any way this won't be the end of my story, let me just say this taking a contract with cell C it's not a real deal. But I'm not gonna end here I'll this matter as far as I can my money that I paid for their insurance has to come back. And Nelly I'm still waiting for the response from your insurance and your superiors. This matter it's now long overdue. I don't need your insurance to pay for my tab anymore I'll pay for it my self and they must pay all the money I've paid for all my contracts and I'll calculates it and send you the invoice of which I'll fight it till it's paid.
I'm very disappointed really paying you so much a month and I get such a treatment from cell C.
Sies
I'm really not satisfied on how this is being handled. Any way this won't be the end of my story, let me just say this taking a contract with cell C it's not a real deal. But I'm not gonna end here I'll this matter as far as I can my money that I paid for their insurance has to come back. And Nelly I'm still waiting for the response from your insurance and your superiors. This matter it's now long overdue. I don't need your insurance to pay for my tab anymore I'll pay for it my self and they must pay all the money I've paid for all my contracts and I'll calculates it and send you the invoice of which I'll fight it till it's paid.
I'm very disappointed really paying you so much a month and I get such a treatment from cell C.
Sies
Please be advised that Nelly has escalated this matter to Finrite for further assistance.
Regards
Cell C | PN
Please be advised that Nelly has escalated this matter to Finrite for further assistance.
Regards
Cell C | PN