PD
Phumzile D
1 reviews | Active since Aug 2014
24 Feb 2015, 12:22
Insurance for wrong phone
I spoke to the Cell C Insure agent and informed them that I needed insurance for an iPhone 6 64Gb. I made this very clear with the agent and he repeated this after me. I see now that I have been signed up for insurance for an iPhone 6 64GB PLUS and not the ordinary iPhone 6. Please can this be fixed and my premium amended accordingly. Thanks
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Cell C's replyOfficial
24 Feb 2015, 12:39Hello Thelma7,
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply24 Feb 2015, 12:39
Official
Hello Thelma7,
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,