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Olivia M

1 reviews | Active since Jul 2017

05 Jul 2017, 09:37

Insurance Debits

<p>I have upgraded a contract ( ********** 184) almost two years ago. I specifically stated that we will not take cover as it was way too expensive. Your still continue to deduct the premium monthly. I have tirelessly been trying to cancell and get the premiums refunded but your suplier C sure does not respond to calls / mail. I need this cover cancelled and all premiums refunded asap.</p>

0
Replies (3)
Cell C
Cell C's reply05 Jul 2017, 09:53
Official

Thank you for posting to us.

We will refer this matter to CSurance for assistance. Be assured this will be sorted.

Sincere apologies for the unsatisfactory service.


Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply05 Jul 2017, 15:40
Official

Skhumbuzo confirmed that he has contacted you and provided interim feedback.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply10 Jul 2017, 11:11
Official

Skhumbuzo has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN

Best regards,