insurance claim

<p>On the 19th of July my mom lost her phone, we call cell c to black list the device and that process alone took a long week just to get an itc ref no.i have spoken to a list of *********** agents.Monique, Lyne the and a Lebo gang. On the 27th I called your insurance department ooh boy ,the service is very distasteful to say the least. I spoke to a Matshidiso who released the call after I waited for over 40 minutes. On the 31st spoke to a nthabiseng on the 3rd of Aug I spoke to someone who has an idea of what customer service is Margaret. Today I called in again spoke to matsidiso again who talked bull ****, kept me on mute and oh she said she doesn't have the time for me being frustrated by their lies.she says they will call on the cell phone number that is lost yet we provided the alternative number.i wonder how she works for a help desk when she can't answer what's the reason they requested for an alternative number if they don't use it?</p> <p>Imbicile, for the past hour and 16 minutes I am on a call with this stupid who placed me on mute, I bet they Don't even have quality coaches hence they get away with nonsense. </p> <p>DISGUSTING SERVICE! !!!!</p>