1 reviews | Active since Oct 2016
Insurance Cancelled but Cell C still take the money!!!!
<p>I cancelled my insurance in August 2016. Since November 2016 there is insurnace charges on my statement. Every month I phone for a refund and ask them to make sure the insurance is not on my statement anymore as I did cancel it in August. I emailed my statement and also bank statement for them to see that it is going off my bank account and they just dont come back to me. I emailed them on the 10th + 17th February and again on the 1st March but still nothing. It is about R500 now that they owe me and once again the insurance is on my March Statement that will go off my account on the 1st April. I dont get any service from Cell C Insurance and is unacceptable that they take money that they are not suppose to!!!!!!! I want my refund and I want the insurance off my Statement!!!!!!!!!!!!!!!!!!1</p>
I wish I can cancel my Cell C contract as I only received bad service since I upgraded in stores and also now with the Insurance problem since November!!!!!
I wish I can cancel my Cell C contract as I only received bad service since I upgraded in stores and also now with the Insurance problem since November!!!!!
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
As communicated with Skhumbuzo, he confirms that C-Surance has been cancelled and he has sent a request for refund.
Regards
Cell C | MH
As communicated with Skhumbuzo, he confirms that C-Surance has been cancelled and he has sent a request for refund.
Regards
Cell C | MH
Please note, the refund has been processed.
Regards
Cell C | PN
Please note, the refund has been processed.
Regards
Cell C | PN
