FJvR
Francois J v Rensburg
1 reviews | Active since Mar 2010
16 Oct 2015, 14:37
INSURANCE!!
Hi<br> <br> I have been a customer with Cell C for 8 years - since 2008. I have always had insurance with Cell C (or their sub contractor). I have even claimed before.<br> Suddenly I have now been told I have no insurance.<br> The scary thing is I am being debited (3 separate debit orders) every month. Two amounts of R38 and one amount of R80. Now I have never given any insurance company the authority to debit my account for cell phone insurance. The authorisation was given to a Cell C representative. Now suddenly no-one knows who is billing me. How is that even possible? <br> I need my phone replaced as I am paying R157 per month for 2 devices.
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Replies (1)Cell C's replyOfficial
16 Oct 2015, 14:46Hello Mr80s,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Oct 2015, 14:46
Official
Hello Mr80s,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
