Insult masters
<p>This lady called me to tell me that number was selected for a contract and I told her that this number has a contract already when I thought I had dropped the call I spoke to my friend and said it's doesn't make sense to offer me a contract on the phone when I already have a contract. Then she said to me I'm Dom, and I asked her what did she say she said I said you are dom. Upon reporting it to Cell c nothing has been done and I'm made a fool all the time and the promise to come back to me.</p>
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Cell C's replyOfficial
01 Aug 2016, 05:55 Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Aug 2016, 05:55
Official
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,