cA
claudius A
1 reviews | Active since Mar 2009
01 Nov 2018, 10:16
Insufficient funds error
Its the 3rd day and I am still struggling to buy a 2GB Always On WIFI bundle on Cell C. It cost R90 and i have R105 airtime on my account, but the returned message from Cell C is insufficient funds. This is not the first time it has happened to me. Many times when i want to buy a bigger data bundle on Cell C, i get a return message back: Insufficient Funds, then i am forced to buy a smaller bundle. I Called in 6 times for assistance and all the customer service representatives can tell me is that there are no system errors on Cell C side. Is this a deliberate ATTEMPT to block me to buy a cheap wifi bundle?
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Replies (3)
Cell C's replyOfficial
01 Nov 2018, 10:44Good morning Claudius
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Nov 2018, 10:44
Official
Good morning Claudius
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
cA
claudius A's updateReviewer Update
05 Nov 2018, 08:49And its Day 7
cA
claudius A's update05 Nov 2018, 08:49
Reviewer Update
And its Day 7
cA
claudius A's updateReviewer Update
09 Nov 2018, 10:48Its time for the Consumer Goods And Services Ombud
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claudius A's update09 Nov 2018, 10:48
Reviewer Update
Its time for the Consumer Goods And Services Ombud