Insufficient assistance for **** application

Hi there,<br> <br> I called your call center regarding a message I received yesterday informing me that my contract (which I never app**** for) is close to approval. The message advised I call 084 151 if I did not apply, which I did. <br> <br> I called the center to find out who had lodged the application in my name and the operator told me that he could not search using the OTP number and I have to wait another day in case the system updates. How can i wait another day to see if a **** application is going to go through the system? Does that make any logical sense?<br> <br> Can anyone at Cell C help stop this **** application? The OTP number is in the accounts number field.