****ing worst service provider

Its been over a week and cell c has done ****all to fix my account to credit it for my loss of income for taking off form work standing in lonbg quee to get stamped bank statement. Saying now i did not use right ref number what is bull**** cause im using the correct one sent to my account from account department. So ****ing sort this out now. Its easter weekend and cell c will keep doing ****all until my next debit order and will try a double debit order again then im going to lose my ****ing ****. And u will credit me for the 5 days without internet with broken router ur staff keep. Sending the ticket to wrong department thats why we keep having **** because ur staff dont know what they are doing. Sort my ****ing account out now