CR
Chessmay R

1 reviews | Active since Dec 2024

05 Jan 2025, 17:04

****ing Time wasters

This is my second time im ........ dealing with the ****test network ever Cellc. My first case was closed I been trying to get a sim swap for a few months without any luck . I lost my phone and someone picked it up course when I phone to my number it's ringing but no one picks up just a few minutes later when I phone back to my number it goes straight to voicemail so I've been sended up and down from Kenilworth to Cavendish Cell im unemployed so I mean like life is tough imagine what I could have done with all the traveling I've wasted I could have buy my children bread or whatever. Cellc is the .......... badest network I've dealt with imagine im ........ looking for work and that's my number I can't get a sim swap on it's the number that's on my Cv's im so ****ing tired of Cellc u guys are amateurs u the ***est network worldwide

0
Replies (3)
Cell C
Cell C's reply06 Jan 2025, 08:00
Official
Dear Chessmay Rex,

Thank you for reaching out, and we’re truly sorry for the inconvenience caused. We understand how important it is for you to get your number back.

Customer satisfaction is crucial to us so we have escalated the matter through to our Support Team and they will be in contact with you.
Kind regards,
Cell C | MM

Best regards,

CR
Chessmay R's update06 Jan 2025, 14:54
Reviewer Update
U can reach me on *** or *** i don't know if it's because I'm coloured that's why u guys don't wanna give me a ****ing sim swap or something I don't ****ing know what the problem is but I'll be waiting on your ****ing call
Cell C
Cell C's reply06 Jan 2025, 15:58
Official
Dear Chessmay Rex,

Thank you for the information provided. Kindly confirm the number you wish to perform a SIM swap on, as it appears that the number *** provided is registered under Telkom.

Kind regards,
Cell C | GM

Best regards,