GG
Gerda G
1 reviews | Active since Jun 2024
27 Apr 2025, 11:24
*****ing money and do not adhere to contractual agreements
Why is my bill R700 more than it should be after I have migrated to lower bundles on mobile ZTE router and Broadband router.
I can not do this anymore!!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
27 Apr 2025, 11:36Dear Gerda Geerlings
Thank you for reaching out to us, and we truly apologize for the confusion and frustration caused by the discrepancy in your bill.
Please be assured that our support team will be in touch with you shortly to assist with your billing query and help resolve the issue regarding the migration to lower bundles on your ZTE mobile router and Broadband router.
We understand the importance of getting this matter sorted, and we appreciate your patience while we investigate.If you have any further questions, feel free to reach out to us in the meantime.
Regards
Cell C | NT
Thank you for reaching out to us, and we truly apologize for the confusion and frustration caused by the discrepancy in your bill.
Please be assured that our support team will be in touch with you shortly to assist with your billing query and help resolve the issue regarding the migration to lower bundles on your ZTE mobile router and Broadband router.
We understand the importance of getting this matter sorted, and we appreciate your patience while we investigate.If you have any further questions, feel free to reach out to us in the meantime.
Regards
Cell C | NT
Cell C's reply27 Apr 2025, 11:36
Official
Dear Gerda Geerlings
Thank you for reaching out to us, and we truly apologize for the confusion and frustration caused by the discrepancy in your bill.
Please be assured that our support team will be in touch with you shortly to assist with your billing query and help resolve the issue regarding the migration to lower bundles on your ZTE mobile router and Broadband router.
We understand the importance of getting this matter sorted, and we appreciate your patience while we investigate.If you have any further questions, feel free to reach out to us in the meantime.
Regards
Cell C | NT
Thank you for reaching out to us, and we truly apologize for the confusion and frustration caused by the discrepancy in your bill.
Please be assured that our support team will be in touch with you shortly to assist with your billing query and help resolve the issue regarding the migration to lower bundles on your ZTE mobile router and Broadband router.
We understand the importance of getting this matter sorted, and we appreciate your patience while we investigate.If you have any further questions, feel free to reach out to us in the meantime.
Regards
Cell C | NT
GG
Gerda G's updateReviewer Update
28 Apr 2025, 10:53Please make contact with me ***
I missed the call
I missed the call
GG
Gerda G's update28 Apr 2025, 10:53
Reviewer Update
Please make contact with me ***
I missed the call
I missed the call
GG
Gerda G's updateReviewer Update
29 Apr 2025, 20:22Last month 31 March the correct amount was debited after migrating my 2 wifi packages R2173, this month you want to debit me again over R2700. How???? Social media team phoned me yesterday with a different story. What the hell is happening????
GG
Gerda G's update29 Apr 2025, 20:22
Reviewer Update
Last month 31 March the correct amount was debited after migrating my 2 wifi packages R2173, this month you want to debit me again over R2700. How???? Social media team phoned me yesterday with a different story. What the hell is happening????