CP
Candice P
1 reviews | Active since Sept 2012
31 Aug 2021, 09:24
****ing clowns
Well I may as well add my problem to the list as it seems Cell c is as *********** as they come!!!
I called the stupid ****ing call center last month when you idiots decided to double debit my account and was told that you had receive my payment. This month low and ****ing behold you ****ing ****s have taken a double payment again!!! *** is wrong with you stupid ****wads!!! I dont have money to be paying double debits. My ****ing statement for this month shows that I was up to date and only owed my normal installment. I want my money back and to be removed from a debit order. I will play you clowns with an EFT!
Helpful (0)
Replies (8)0
Replies (8)
Cell C's replyOfficial
31 Aug 2021, 09:33Hi Candice
Thank you for contacting us.
We didn't receive the payment. Did you perhaps made a manual payment? If yes, please send your proof of payment to ***.
^NT
Thank you for contacting us.
We didn't receive the payment. Did you perhaps made a manual payment? If yes, please send your proof of payment to ***.
^NT
Best regards,
Cell C's reply31 Aug 2021, 09:33
Official
Hi Candice
Thank you for contacting us.
We didn't receive the payment. Did you perhaps made a manual payment? If yes, please send your proof of payment to ***.
^NT
Thank you for contacting us.
We didn't receive the payment. Did you perhaps made a manual payment? If yes, please send your proof of payment to ***.
^NT
Best regards,
CP
Candice P's updateReviewer Update
31 Aug 2021, 10:53what on earth are you talking about now?? Didnt receive what payment??
CP
Candice P's update31 Aug 2021, 10:53
Reviewer Update
what on earth are you talking about now?? Didnt receive what payment??
Cell C's replyOfficial
31 Aug 2021, 11:31We did not receive payment for July.
^NT
^NT
Best regards,
Cell C's reply31 Aug 2021, 11:31
Official
We did not receive payment for July.
^NT
^NT
Best regards,
CP
Candice P's updateReviewer Update
31 Aug 2021, 13:39firstly if you had read my complaint you wouldnt be responding like an idiot!! When I called your call center you idiots told me that you had received my payment for July. When I got my statement it showed that I was up to date with my payment!! How can you take two ****ing payments and how do I survive for the rest of the month when you have taken my last money with no communication
CP
Candice P's update31 Aug 2021, 13:39
Reviewer Update
firstly if you had read my complaint you wouldnt be responding like an idiot!! When I called your call center you idiots told me that you had received my payment for July. When I got my statement it showed that I was up to date with my payment!! How can you take two ****ing payments and how do I survive for the rest of the month when you have taken my last money with no communication
Cell C's replyOfficial
31 Aug 2021, 14:32We will be in touch to assist further.
^NT
^NT
Best regards,
Cell C's reply31 Aug 2021, 14:32
Official
We will be in touch to assist further.
^NT
^NT
Best regards,
CP
Candice P's updateReviewer Update
31 Aug 2021, 14:36Oh and I called your call centre again and they told me I would be refunded!! So I think you need to get your facts straight and I request all the calls which proves you guys are in the wrong and I take you to court.
CP
Candice P's update31 Aug 2021, 14:36
Reviewer Update
Oh and I called your call centre again and they told me I would be refunded!! So I think you need to get your facts straight and I request all the calls which proves you guys are in the wrong and I take you to court.
Cell C's replyOfficial
31 Aug 2021, 15:20Please await our call.
^NT
^NT
Best regards,
Cell C's reply31 Aug 2021, 15:20
Official
Please await our call.
^NT
^NT
Best regards,
CP
Candice P's updateReviewer Update
02 Sept 2021, 16:45Hi there,
Am I going to get a response or am I going to have to dispute this with my bank?
I just want my R899.00 back which you can take next month because I will be aware of the double deduction. So give it back otherwise I will have my bank reverse everything as I have a statement that shows I only owed R903
Am I going to get a response or am I going to have to dispute this with my bank?
I just want my R899.00 back which you can take next month because I will be aware of the double deduction. So give it back otherwise I will have my bank reverse everything as I have a statement that shows I only owed R903
CP
Candice P's update02 Sept 2021, 16:45
Reviewer Update
Hi there,
Am I going to get a response or am I going to have to dispute this with my bank?
I just want my R899.00 back which you can take next month because I will be aware of the double deduction. So give it back otherwise I will have my bank reverse everything as I have a statement that shows I only owed R903
Am I going to get a response or am I going to have to dispute this with my bank?
I just want my R899.00 back which you can take next month because I will be aware of the double deduction. So give it back otherwise I will have my bank reverse everything as I have a statement that shows I only owed R903