Inflated bill
<p>Good day,</p> <p> </p> <p>I have a contract with Cell C and I have specifically asked them to keep my account to a limit - with other words a 'closed line'. My bill should have never been more than R600 or R700, but I have been paying over a R1000 for a couple of months.</p> <p> </p> <p>This is unacceptable as I specifically asked for a closed line and I would like to know what the process to follow would be to be reimbursed.</p> <p> </p> <p>Regards</p> <p>Tinus Potgieter</p>
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Cell C's replyOfficial
14 Sept 2016, 15:00Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Sept 2016, 15:00
Official
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
16 Sept 2016, 07:37Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Sept 2016, 07:37
Official
Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,