Infinity Prepaid - False advertising

I bought a preapid plan called "Infinity prepaid". For a R999 a month, this package will last for 30days, You get, unlimited calls across any network as advertised on the Cell C website, 1000 free sms's and 1Gig data. I purchased this package for the first time ever, seeing that I make alot calls as I work remotely...thought I would give this a try. I purchased this on the 20th April 2018., On the 12th May 2018, I was prompted to recharge my account. (not even 30 days yet!). Upon calling the Cell C customer service service...which is outsourced, the lady checks the system, and on the system its loaded as ON NET but advertised as ANY NET. From 12th May to date, I have received many sms's from Cell C, but I still cant make calls...so I did not get what I paid for. I has to buy R3 emergency to call my mum on Mothers day...Yes...it was a very brief call!

Upon calling the Cell C head office today...Ref number ********** ********** 05... the women Tells me, that she will load R350 airtime and that will take me to my next recharge.... (What about what I paid for...unlimited any net calls)...she then tells me, thats the best she can do... when asked to refer this to her manager...she replies...she is self sufficient and her managers lets her make the calls in this department (Refer to the Call..if it was in deed recorded)... Is this customer service? *******!

Case number - ********** 515/ ********** 800 which I received via sms.

Still waiting for someone to call me... Still cant make calls...so what did I pay for??????

Cell C - The worst network provider in customer service and more!

Cell C - the C is for ******!