ZN
Zanele N
1 reviews | Active since Oct 2022
07 Feb 2023, 05:41
Infinite Cellc Contract
Hi,
I have a contract with Cellc which was about to expire in December 2022 and towards the end of my contract they started to charge ridiculous amounts then I phoned them in August 2022 so that I'll settle their contract. They told me to pay R1200 and some change which I did.
They also confirmed receipt of the amount for settlement.
The contract never ended now I keep on reversing their debit order on monthly basis. I even contacted their contact center no-one ever bothered contacted me back.
I am reporting this because this is creating a negative impact on my credit score. Please help me clearing my name and terminate contract as soon as possible.
Thank you.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
07 Feb 2023, 08:51Dear Zanele Ngcobo
Thank you for contacting Cell C.
We have escalated your request to our Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
We have escalated your request to our Team, we will be in touch to further assist.
Regards,
^TM
Best regards,
Cell C's reply07 Feb 2023, 08:51
Official
Dear Zanele Ngcobo
Thank you for contacting Cell C.
We have escalated your request to our Team, we will be in touch to further assist.
Regards,
^TM
Thank you for contacting Cell C.
We have escalated your request to our Team, we will be in touch to further assist.
Regards,
^TM
Best regards,
