1 reviews | Active since Oct 2018
Inferior Service · Mediocre Service Worse Service
Im really tired of Cell C now i promised them that when this matter i not resolved i will have to take it up with Ombudsman which i decided to definitely proceed doing exactly that cause the Service im receiving from the Insurance Department its nonsense im really nice an further now because i spoke to one of the consultants yesterday after the whole month of claim then i was told she advised that i must call today after 12pm for the outcome from the review department suddenly i call today at 1pmthen im being told by Katlego that i need to call next week people Cell C Insurance is *** for real i will never follow up again i have my facts and my Case numbers so Cell C will deal with Ombudsman i will never recommend people to take Cell C Insurance rather buy phones Cash you pay for nothing
We deeply apologize for the frustration and inconvenience you've experienced. We understand how upsetting it must be to feel that your concerns haven’t been handled in a timely or professional manner. Your feedback regarding the service you’ve received from our Insurance Department is concerning, and we truly regret that we have not met your expectations.
Please rest assured, we take your complaint seriously. We understand your decision to escalate this to the Ombudsman We would appreciate the opportunity to investigate this matter further and work towards a resolution for you. Please send us a private message with your ticket number or any relevant reference numbers so we can escalate your query and ensure all your concerns are properly addressed.
Cell C | DA
We deeply apologize for the frustration and inconvenience you've experienced. We understand how upsetting it must be to feel that your concerns haven’t been handled in a timely or professional manner. Your feedback regarding the service you’ve received from our Insurance Department is concerning, and we truly regret that we have not met your expectations.
Please rest assured, we take your complaint seriously. We understand your decision to escalate this to the Ombudsman We would appreciate the opportunity to investigate this matter further and work towards a resolution for you. Please send us a private message with your ticket number or any relevant reference numbers so we can escalate your query and ensure all your concerns are properly addressed.
Cell C | DA