Inferior Product & Staff

Since the inception of my Fiber line I've had endless issues with extremely high latency. I was warned not to go with Cell C because of their poor service, and inferior product. I wish I had listened. It's nearly been two months, and I'm being flat out ignored. They pass the problem onto Vumatel, and Vumatel keep pointing me towards Cell C again. Their staff have no idea what they're doing. I had a call out technician come out, who openly told me, he didn't know how "this" worked. My problems continue'd after that. The latency is worse than that of a 2mb line from Telkom. No one has called me back, no one has given me any form of a solutions, and at this point I want to cancel my service with your useless company.