1 reviews | Active since Apr 2015
Inefficient/*********** staff at customer services
<p>Raised a query on 1.2m2017 for a refund due to me and despite several emails and telephone calls , matter remans unresolved. Surely someone can take responsibility to have this attended to. </p>
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
As per communication, Lungi will revert with feedback.
Regards
Cell C | PN
As per communication, Lungi will revert with feedback.
Regards
Cell C | PN
Once again lack of response from Cell C. Spoke to a lady at Cell c. She advised that a credit will he passed to our account. She assured me that a statement will he emailed to me as well....that was yesterday morning....still waiting..not surprisedbat lack of response. After all this is Cell c. You guys should win awards for your total disregard for customers. I am now cancelling my contract with yourselves. I will no longer tolerate this blatant inefficiency.
Once again lack of response from Cell C. Spoke to a lady at Cell c. She advised that a credit will he passed to our account. She assured me that a statement will he emailed to me as well....that was yesterday morning....still waiting..not surprisedbat lack of response. After all this is Cell c. You guys should win awards for your total disregard for customers. I am now cancelling my contract with yourselves. I will no longer tolerate this blatant inefficiency.
Whomever called me just now. Suggest that you advise in writing whatever your requirements are.
Firstly you do not speak clearly and you are very soft spoken. The quality of your message is poor and I cannot understand what you were saying.
Whomever called me just now. Suggest that you advise in writing whatever your requirements are.
Firstly you do not speak clearly and you are very soft spoken. The quality of your message is poor and I cannot understand what you were saying.
Lungi has assisted you with this matter and she also emailed the statements.
Regards
Cell C | PN
Lungi has assisted you with this matter and she also emailed the statements.
Regards
Cell C | PN