AP
Ash P

1 reviews | Active since Apr 2019

08 Oct 2021, 11:34

Inefficiency and constant hassles!

Hi there

My email communication to Cellc refers

As per statement received via email, I see Failed Debit Order Penalty Fee was charged of R 70.00!

Cell C failed to debit my account on the 06th of September (My selected debit order date) and I paid CellC on the 7th of September via EFT!

I refuse to pay for this penalty fee - Please ensure that fee is waived/credited on my CellC account!

This is unacceptable

CellC has inconvenienced me beyond measure!

No customer service at all

0
Replies (1)
Cell C
Cell C's reply08 Oct 2021, 15:10
Official
We have received your email and escalated your query from our Social Media mail box.

We will be in touch.

^NZ