AP
Ash P
1 reviews | Active since Apr 2019
08 Oct 2021, 11:34
Inefficiency and constant hassles!
Hi there
My email communication to Cellc refers
As per statement received via email, I see Failed Debit Order Penalty Fee was charged of R 70.00!
Cell C failed to debit my account on the 06th of September (My selected debit order date) and I paid CellC on the 7th of September via EFT!
I refuse to pay for this penalty fee - Please ensure that fee is waived/credited on my CellC account!
This is unacceptable
CellC has inconvenienced me beyond measure!
No customer service at all
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
08 Oct 2021, 15:10We have received your email and escalated your query from our Social Media mail box.
We will be in touch.
^NZ
We will be in touch.
^NZ
Cell C's reply08 Oct 2021, 15:10
Official
We have received your email and escalated your query from our Social Media mail box.
We will be in touch.
^NZ
We will be in touch.
^NZ
