DW
Des W

1 reviews | Active since Mar 2009

27 Oct 2015, 11:17

Ineffective and Inefficient service / re Migration

After all my mails to Cell C and after them calling me today, a consultant advised that I cannot migrate to straight up as I previously had because I need to wait another week. <br> After speaking to a consultant in last month I was told that I needed to wait until my Debit order came off this month, 26.10.2015 before I could be migrated, now I cannot be migrated. What the hell is Cell C up to? <br> You are quick to take my money but not quick to provide an effective and effecient service to the client. Why do I have to wait for another week when my syuscription has been paid for October 2015. <br> If this is the case with Cell C, then please let me know how can I get my contract cancelled and I can return the handset and go over to another service provider as Cell C is a ******* and I will make sure that this goes to media national and international. I've actually had it with Cell C. <br> <br> Please do not call me and waste my time unless you have a solution to my enquiry and get a supervisor to call me, not a consultant.<br> <br> I have to now buy BIS which is R60.00, pay my subs which is R155.00, cant purchase SMS or Data Bundles, what kinda service is this?? Total *******, u are *****!!!!<br> <br>

0
Replies (1)
Cell C
Cell C's reply27 Oct 2015, 11:19
Official
Hello goslettd,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN