INCREASED PREMIUM - REPORT TO LEGAL

data line - ***<br> Prem was R99/month for my acc. Last month my debit order went through my account for R267-39. I didn't receive a statement/invoice. I called customer care and the lady on the other side just told me that I used the data and I need to pay. I said that my line was blocked and if I use all my data I had to buy data before I can go any further. The lady told me that it is an open line so I had to pay. Two days later I tried to call again What a mess. The lady put me on hold and after more than 15 minutes never came back to me. I phoned again and now they told me that my acc is due for upgrading. On Sunday, 7 June 2015 I went to a Cell C store (+-230Kms from us) and wants to do my upgr. What a surprise. They can't assist me as my name is listed to the legal dept. the lady at GAMEe asked if I skipped payments. What a big embarrassment - I am standing there with e red face as I never skipped a payment. From there I go to the cell C store, and asked the lady to look on there system why my name is listed at legal and this lady told me that that was for a phone that they telephonically marketed to me that was returned. I called legal and they said I reprted Cellc -