1 reviews | Active since Jul 2018
Incorrectly Over Billing
Good Day Cell C
You duped me into thinking that you are looking into this issue. Twice now. There is no human being behind the below response. No even a call to explain what is going on with my account. Is this how you treat all your customers or should I read something into this?
We went through this process 2 years ago and its happening for the second time. What discount are you talking about? Why was on a discount? Did I signup for a discount for you fix this issue previously? You corrected this issue after a strenuous exercise.
I have been paying you religiously for all these years and today you are cable of showing me the finger? Is this how you say ***** you, take a hike Lerato? We don't want you on Cell C?
Good day Lerato.
Thank you for contacting Cfibre Support. We do apologize for the delay. The greencom customers has been put on a discount amount for a certain amount of time, unfortunately it can not be reloaded, the customer will have to fill out a CellC form to accept the CellC prices or downgrade or will have to cancel if they do not want to accept our prices as the Greencom prices expired.
Please be advised that this ticket will be closed, however it will automatically reopen once you have rep**** to this email or kindly contact ***. Kind regardsCfibre Support
WHAT IS GOING ON HERE? YOUR SERVICES ARE REALLY appalling.
Dear Cell C Customer
Cell C account number: ******X
Your payment for R 1 396.79 has not been received. Your Cell C Services will be disconnected with immediate effect if no payment is received.
How to pay your account:
• | Direct Deposit/Electronic Funds Transfer using the banking details below:
|
Bank: Nedbank
| Branch Code: 145405
| Account Name: Cell C Service Provider Company (Pty) Ltd
| Account Number: ***
WHAT IS GOING ON HERE? YOUR SERVICES ARE REALLY appalling.
Dear Cell C Customer
Cell C account number: ******X
Your payment for R 1 396.79 has not been received. Your Cell C Services will be disconnected with immediate effect if no payment is received.
How to pay your account:
• | Direct Deposit/Electronic Funds Transfer using the banking details below:
|
Bank: Nedbank
| Branch Code: 145405
| Account Name: Cell C Service Provider Company (Pty) Ltd
| Account Number: ***
Thank you for contacting Cell C.
We do apologize for the delay. Greencom customers contracts were placed on a discount amount for a certain amount of time. The time has expired and the discount cannot be reloaded. You will have to accept Cell C prices, downgrade or cancel should you not agree with our prices.
^MM
Thank you for contacting Cell C.
We do apologize for the delay. Greencom customers contracts were placed on a discount amount for a certain amount of time. The time has expired and the discount cannot be reloaded. You will have to accept Cell C prices, downgrade or cancel should you not agree with our prices.
^MM