Incorrectly debited me for 10k!!!

BEYOND ****ED OFF!!! <br> <br> CELLC C ****D UP MY ACCOUNT BY DEBITING ME INSTEAD OF CREDITING ME WITH THE PAYMENT I MADE OF R9107 AND THEN DECIDES TO DEBIT MY ACCOUNT INTO A -R8000 ON A MONTH END!!! AFTER I HAVE BEEN CALLING THEM SINCE 21 JAN 2016, 18 PHONE CALLS & I HAVE BEEN TO 3 CELLC STORES TO GET THIS SORTED!!!! <br> <br> NOTHING!! NO JOY!!! NOW I HAVE BANK CHARGES FOR DEBITS GOING OFF AND THERE IS NO MONEY!!!!<br> <br> NOT KATHLEEN REDDY OR BONISIWE OR MANDLA OR ANY OF THE TEAMLEADERS ARE EVER AVAILABLE TO TAKE MY CALL AND NONE OF THE NEARLY 20 TIMES I CALLED DID A CALL CENTRE AGENT ASSIST ME!!!!!<br> <br> *********** FOOLS!!!!!<br> <br> WHO IS GOING TO SETTLE MY BANK CHARGES?<br> WHO IS GOING TO REIMBURSE MY TIME OFF WORK?<br> WHO IS GOING TO REIMBURSE ME CALLS MADE, WASTED CALLING CALLC FOR 2MONTHS?<br> WHO IS GOING TO CORRECT MY PAYMENT HISTORY AT THE ITC???? WHO MY CREDIT RECORD HAS BEEN IMMACULATE UNTIL CELLC C ****ED IT UP NOW!!!!!<br> WHO IS GOING TO GET MY ACCOUNT OUT OF A NEGATIVE BALANCE AND ITS THE FIRST OF THE BLADDY MONTH!!!<br> <br> MY NAME IS BEING BAD FOR SOMETHIN THAT IS ALREADY PAID UP 24MONTHS IN ADVANCE!!!<br> <br> QUICK TO ADMIT CELLC MADE AN ERROR BUT I MUST WAIT 3 MONTHS FOR IT TO BE FIXED<br> <br> <br> RIDICULOUS BEYOND!!!