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Nosi N
1 reviews | Active since Apr 2012
27 Jan 2016, 18:28
Incorrectly billed
I received my January invoice from cell c last week. I was shocked! Cell c incorrectly billed me for Daily Data Nite 1gig a whopping R42.80 with a total overcharge of R515. I logged a call with their billing department ref no:***). It has been 7 days nobody has gotten back to me about my complain.<br> <br> So unhappy.
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Replies (1)
Cell C's replyOfficial
28 Jan 2016, 07:34Hello VeryVeryUpset!,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
Cell C's reply28 Jan 2016, 07:34
Official
Hello VeryVeryUpset!,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Best regards,