GP
Grant P
1 reviews | Active since Apr 2021
20 Apr 2021, 11:18
Incorrectly bedited mu account
Cell c debit my account in error and it took me 3 days for them to advice me what the error was and now I have to wait 7 days for them to refund my money.
This debit has cause a financial loss as the money in my account would have drawn interest
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
20 Apr 2021, 12:09Hi there
Thank you for contacting Cell C.
We regret to hear about the unpleasant experience that you have had.
However, refunds take three to seven working days to process.
Regards
^MP
Thank you for contacting Cell C.
We regret to hear about the unpleasant experience that you have had.
However, refunds take three to seven working days to process.
Regards
^MP
Cell C's reply20 Apr 2021, 12:09
Official
Hi there
Thank you for contacting Cell C.
We regret to hear about the unpleasant experience that you have had.
However, refunds take three to seven working days to process.
Regards
^MP
Thank you for contacting Cell C.
We regret to hear about the unpleasant experience that you have had.
However, refunds take three to seven working days to process.
Regards
^MP
GP
Grant P's updateReviewer Update
20 Apr 2021, 14:06I understand a refund takes time to be done but who is going to compensate me for the lost. On cell c's error made
GP
Grant P's update20 Apr 2021, 14:06
Reviewer Update
I understand a refund takes time to be done but who is going to compensate me for the lost. On cell c's error made