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Ashley N

1 reviews | Active since Jan 2017

15 Sept 2021, 02:27

Incorrect Statement

My statement reflects the incorrect balance. I need a finance person from cell c to assist me.

0
Replies (9)
Cell C
Cell C's reply15 Sept 2021, 07:08
Official
Good day Ashley

Thank you for reaching out to us.

We'll be in touch.

^SM

Best regards,

AN
Ashley N's update15 Sept 2021, 19:19
Reviewer Update
Hi Cell C, Please note that I have not been contacted as yet. Please may I have feedback in respect of reference number ***.
Cell C
Cell C's reply15 Sept 2021, 20:18
Official
Our turnaround time is 24-48 hours. We will revert to you. 

^NT

Best regards,

AN
Ashley N's update17 Sept 2021, 09:24
Reviewer Update
Hi Cell C, I still haven't recieved feedback. Please may I have feedback on reference no. ***.
Cell C
Cell C's reply17 Sept 2021, 10:15
Official
Hi Ashley

You will be contacted.

^SM

Best regards,

AN
Ashley N's update21 Sept 2021, 09:05
Reviewer Update
Hi Cell C, I have still not yet been contacted. Your assistance would be appreciated.
AN
Ashley N's update29 Sept 2021, 12:23
Reviewer Update
Hi Cell C, its has been 3weeks now and still no response. I have called in numerous time to cellc with no credible feedback. I will now be approaching icasa for resolution. You have now lost a customer.
AN
Ashley N's update11 Oct 2021, 21:50
Reviewer Update
6 weeks later. Still No Response. Please may I have feedback in respect of Case No: ***.
AN
Ashley N's update12 Oct 2021, 22:12
Reviewer Update
A Big Thank you to Cell C Customer Care (Head Office) in Woodhmead for helping me resolve my issue. They really went the extra mile to help me.