Incorrect Service Delivery

Good Day <br> <br> In September 2014, I upgraded my Cell C Contract to Smart Chat 1 Gig which consisted of 25min, 25sms, 500mb day time & 500mb @ night. Cell number in question : ***<br> <br> I am currently receiving 50min, 50sms & 50MB.<br> <br> I have called Cell C head office a number of time, REF NO : ***, to rectify this error. My original call to them was on the 15/01/2015.<br> <br> I am writing to Helo Peter, as to date, this issue has not been resolved, as promised by Cell C<br> <br> Please can you assist me.<br> Regards<br> Avesh Singh<br> <br> <br>