Incorrect promotion details

on 31/3 I called and spoke with siya at upgrades and she advised that Cell C was currently running a promotion of 20 gigs for R99 per month. (15 gigs anytime and 5 gigs during 12 - 5 am). And you get a free wifi router . However I called during the first week of April to find out why the router was not delivered only to be told that the information in respect of the promotion was incorrect. That the monthly premiums I would be paying would be R199 per month and that the 20 gigs of data is broken down as follows 5 gigs anytime and 15 gigs during 12-5. I immediately cancelled the contract and advised one of the five different people whom I had to speak with I was not interested in any contracts and that I would be on a month to month contract. Last week I called again to confirm that all was in order and was advised by pithzele in upgrades that the 4199 was already debited to my account and that I can only change the contract after 30 days. So now I have to call again at my expense to have this contract changed. I am absolutely annoy by the lack of training given to staff with regards how to Hanley customers and about new products and promotions. <br> I am still waiting for Leanne to