mG
mark G
1 reviews | Active since Oct 2015
29 Oct 2015, 09:27
Incorrect phone supp****
I upgraded my cellphone to a CATB15Q dual sim two weeks ago but they instead sent me a single sim.<br> Two days after i received it i contacted them and explained the error to them. After numerous calls and e-mails they have still not fixed their mistake although they have sent me e-mails acknowledging receipt of my complaint and calling me saying that someone will contact me to sort it out it still hasn't happened
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Cell C's replyOfficial
29 Oct 2015, 09:40Hello nethanmarcus,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply29 Oct 2015, 09:40
Official
Hello nethanmarcus,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,