Incorrect ***** Listing on My Name

In 2019, two cellphone contracts were *****ulently opened online in my name. As soon as I noticed the debit orders, I immediately contacted Cell C to report the matter. Following all required procedures, I submitted the necessary documentation to dispute and clear my name. After the investigation was completed, I was issued a confirmation letter that my name had been cleared and that I was not responsible for the *****ulent accounts.

However, in 2025, while attempting to open a business bank account, I was shocked to discover that I am listed by Cell C as a ******ster* on the SAFPS database. This is both unjust and deeply distressing. I have been attempting to resolve this for over two weeks without any assistance or meaningful feedback from Cell C or your ***** department.

It is unacceptable that after I was cleared of wrongdoing years ago, this incorrect listing remains active. I am now being unfairly penalized for *****ulent activity that I reported and resolved in good faith.

I urgently request:

1. Immediate investigation and confirmation of the removal of the SAFPS listing. 2. Written confirmation that my name is cleared across all relevant databases. 3. An explanation as to why the listing was not corrected after the initial investigation in 2019.

This situation has caused unnecessary stress and reputational harm, and I expect urgent corrective action.

Kind regards, MC Stapelberg