rN
ruveshnee N
1 reviews | Active since Jul 2011
17 Feb 2016, 12:07
Incorrect Information supp****
When I took out my contact for a Samsung S4, I was advised that the warranty for LCD Samsung cover damage was part of the contact and I didn't need to register for this service however when I took my phone into a cell C outlet today, I was informed that I have no cover for LCD Damage as i had not registered for this service. This is very unprofessional and is going to cost me money which I am not prepared to pay for as it is unfair due to incorrect information being supp**** by Cell C staff.
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Cell C's replyOfficial
17 Feb 2016, 12:12Hello Ruveshnee,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply17 Feb 2016, 12:12
Official
Hello Ruveshnee,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,