KS
Kim S
1 reviews | Active since Nov 2014
20 Feb 2015, 08:34
Incorrect Handset delivered
After a decade of hell with Autopage, I choose not to renew my contract with Autopage and move to Cell C!<br> Well here is how this brand new contract starts: The delivery address is incorrect after confirming it many times with the sales person, eventually the handset delivered is not what I ordered! Upon my inquiry to the call centre I was advised they did not have stock of the Samsung I chose! Does this mean they send whatever they like, just in case I will accept it???<br> Further to the conversation with the call center, I am advised that the collection of the phone will take 7 to 14 days
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Replies (1)Cell C's replyOfficial
20 Feb 2015, 08:56Hello kimmys,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Feb 2015, 08:56
Official
Hello kimmys,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
